Dianne Meppen is the director of Survey Research at The Policy Institute, specializing in aspects of survey research: client relations, establishing research objectives, developing research strategies, formulating concise and understandable survey instruments, overseeing data collection, evaluating data results, and presenting key findings and insights to clients.
Recently Ms. Meppen has led research projects evaluating employee satisfaction in the Department of Workforce services that included a survey of more 1,300 employees and focus groups throughout the state with employees. In 2014, she completed surveys of businesses in Utah, Arkansas, Indiana, and Kansas examining their satisfaction and use of services available through state government websites. Ms. Meppen is frequently a guest instructor in graduate courses on survey research at the University of Utah.
Ms. Meppen has a bachelor’s degree in political science from Utah State University and more than 30 years of experience in the survey industry. Prior to joining the University of Utah she worked as the research director at Dan Jones & Associates collaborating with a diverse set of clients to conduct high quality survey research.